AEO and GEO
Should You Hire a GEO Agency? How to Decide What to Outsource
Are you considering a GEO agency because your company seems hard to find in AI search? You may have heard that it matters, while still wondering whether to spend money now or handle some of the work internally.
Define the problem you want to solve, then separate the work your team can carry out from the work it cannot. Make changes internally where you can, and consider outside help for tasks without an available owner, such as an audit or page improvements. Ongoing support may be worth discussing if your team cannot keep updating information, improving content and checking for changes.
At BlinkAd, we suggest using those three options to decide the scope of a consultation. Before committing to a full service because it is called GEO, look at which work has actually stalled.
What would you like to change in AI search?
To decide whether to hire help, describe the problem in one sentence. Statements like these make it easier to discuss the work than simply saying, “We need GEO.”
- Our official explanation is missing, or outdated information appears, when customers ask a question.
- We have created a relevant page, but do not know whether search engines can find it.
- We have Korean information, but too few pages in our target customers' language.
- No one is available to improve the content after an initial check or repeat the check under the same conditions.
Different situations call for different tasks. Outdated official information may need a page update first. If you cannot tell whether there is a search engine access problem, an audit may help. If you have one question to address, you can start the scope with that question and the relevant pages.
Google says its AI Overviews and AI Mode do not require special optimization or additional AI-specific files. It points website owners to the existing technical requirements and search fundamentals. That is a reason to check your website's availability to search engines and its content before commissioning separate work. This guidance concerns those features in Google Search; it does not mean every AI service works in the same way. Google's guidance on AI features and websites
If your team can complete a task, start there
If you have accurate source material and someone who can edit the website, you can begin with verified information such as contact details, services and answers to common questions. If you know which pages to change and can check the layout and links afterwards, some tasks may be manageable without an agency.
For example, if you already have an official answer to a question customers repeatedly ask, consider adding it to the relevant service page. If no one can verify the source material or website editing permissions are unclear, resolve those issues so the changes can be made.
When assessing internal capacity, look beyond team size. Ask whether someone can actually update the pages and maintain them afterwards. Gathering material once and keeping information current require different amounts of time.
Ask whether you can commission only the work you need
If your team cannot handle part of the work, define that part when requesting a quote. The following table illustrates how responsibilities might be divided. Confirm the actual service scope and completion criteria with the provider.
| Current situation | Work to consider commissioning | What your team needs to provide or arrange |
|---|---|---|
| You have pages, but cannot assess whether search engines can access and index them. | A search access and indexing audit, with required changes identified | Agreed access to the website and Search Console, and cooperation from the existing web provider |
| You have official information, but struggle to organize it around customer questions. | Question planning, improvements to existing pages or content creation where needed | Accurate source material and examples, with someone to verify the content |
| You lack information in the target language. | A discussion of the pages and content needed in that language | Confirmation of your actual services and the languages in which you can respond to inquiries |
| You have an improvement list, but no one to implement it. | Changes coordinated with the website development or operations team | Editing permissions, an implementation owner and an agreed publication schedule |
This lets you direct your budget towards gaps rather than commission work your company can already handle. Also confirm whether the agency only diagnoses issues or implements changes, and whether your existing web provider needs to carry out separate work.
Consider ongoing support when updates and checks need to continue
A one-off improvement may not be enough if service information changes frequently or content needs regular management in several languages. If your internal team lacks the time for that work, there is a reason to consider ongoing support.
Rather than judging only by the number of articles delivered each month, ask which questions and pages the provider will address, what it will change and how results will inform the next task. Check that diagnosis, writing, content verification and implementation are all covered where needed.
If the problem and required changes are clear, and your team can maintain the site afterwards, a project with a defined end may fit better. Base the decision on the work that will remain within your company.
Prepare reliable information and an implementation contact first
Even if an agency creates content, progress can stop if no one at your company can verify it or put it on the website. Gather the official information you have published, available source material, a content reviewer and a contact responsible for the website. That makes it easier to define what you can commission.
Fixing search engine access issues and improving content do not guarantee indexing or visibility in Google. Separate the completion of contracted work from any changes later observed in search. Google Search technical requirements
You do not need to have decided between doing it yourself, commissioning selected tasks or hiring ongoing support. Share your current pages, the question you want to address and what your team can handle. You can discuss the work you need against BlinkAd's AI search optimization services.
How much AI search support does your company need?
Share your website and the question you want to address. We can discuss information updates, content and checks that fit your needs.